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Service Overview
Service Overview

Koxy, as a supply chain service provider with 30 years of expertise in pipelines and fire protection equipment, is committed to delivering one-stop procurement solutions for global clients in pipes, pipe fittings, valves, and fire protection equipment. We integrate a full-range product matrix covering galvanized steel pipes, grooved pipe fittings, flange valves, fire hydrants, sprinkler systems, and more, adhering strictly to international and domestic industry standards. Our end-to-end service system spans product selection, quality inspection, and logistics distribution, ensuring every product meets complete certification requirements and full traceability. Relying on our team of over 200 professionals and an efficient supply chain network, we flexibly address diverse needs including engineering centralized procurement, customized processing, and cross-border trade, providing municipal projects, commercial buildings, industrial enterprises, and other sectors with professional, cost-effective one-stop procurement services. Guided by the core values of "simplicity, efficiency, integrity, and mutual benefit," we strive to be a trusted long-term partner for global clients, making one-stop procurement a reality that delivers on the promise of "peace of mind, time savings, and operational efficiency."


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Our Service
Pre-Sales Service

With 30 years of industry expertise, we provide end-to-end customized procurement consulting services covering needs diagnosis, solution design, sample testing, and certification support to help clients precisely match their product requirements.

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In-Sales Service

A dedicated customer service team manages orders throughout the process, offering visualized management of production scheduling, quality control, and logistics distribution—supporting flexible delivery and dynamic demand response to ensure efficient project progress.

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After-Sales Service

We establish a 7×12-hour rapid response mechanism with a full-cycle service network covering quality maintenance, technical support, and regular follow-ups, standing behind our lifelong service commitment to eliminate client concerns.

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Customization Service​

We offer flexible customization options to meet unique project needs, including custom steel pipe dimensions (diameter, wall thickness, length) and valve color customization. Our engineering team works closely with clients to develop solutions based on drawings/specifications, providing pre-production samples for approval.

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Pre-Sales Service
In-Sales Service
After-Sales Service
Customization Service​
Technical Support
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Over 10,000 tons of steel pipes in stock and 40 million pipe fittings in stock
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Over 10,000 tons of steel pipes in stock and 40 million pipe fittings in stock
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Over 10,000 tons of steel pipes in stock and 40 million pipe fittings in stock
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Over 10,000 tons of steel pipes in stock and 40 million pipe fittings in stock
Contact Information
Committed to providing one-stop procurement solutions for pipes, pipe fittings, valves and fire protection equipment for global customers
Phone
+86 133 808 31773
WhatsApp
Working Time
Sun-Fri 9AM-6PM
Contact Us
+86 400 1788 238

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